Customer Service

Our 100% Money Back Guarantee:
If you are unhappy with your GPS PuzzleBox for any reason, please Contact Us right away.  We will do whatever we can to answer your questions or fix any issues.  Please give us a chance to make things right.
If you are still unhappy or simply want to return your GPS PuzzleBox for whatever reason, we will refund 100% of your money within the first 30 days of purchase.  Due to the nature of the GPS PuzzleBox, the 100% Money Back guarantee is only available to the original purchaser of the GPS PuzzleBox.

 

 

Warranty:
If you have any issues with your GPS PuzzleBox please please Contact Us.  We are happy to help.  If it is determined there is a defect with the GPS PuzzleBox we will be happy to repair or replace the item free of charge within 1 year of purchase.  For GPS PuzzleBoxes older than this, please let us know your issue and we will try to help in whatever way we can.

 

 

Highest Quality Available:
We strive to provide the highest quality product possible.  A skilled carpenter in Illinois hand makes each wooden box out of oak.  The hinges are Italian made and not visible from the outside.  The circuits board and electronics are assembled and tested in California.  We program and test every GPS Puzzle Box before sending it out to ensure you get the highest quality product available.

 

 

Shipping:
We charge actual shipping charges and nothing more.  Shipping charges are calculated by our shipping providers.
We strive for same day shipping, but this is not always possible due to demand.  If you are concerned with this, please Contact Us and we will attempt to expedite your order, however this is not always possible.

 

 

Sales Tax:
For items shipped to California, sales tax will be added to the final purchase price.